Managing Global Business Through Technology

Technical Support Request Form

For CompuLert Technical Support, click here
This form should be used to request technical support
for any of the following products:

  Output Management Solutions:
•  OMC-PRINT
•  OMC-VIEW
•  OMC-TCP/IP
•  OMC-VNI
•  OMC-FLASH
•  OMC-REPORT
•  OMC-PRINT/I
  Automation and Productivity Solutions:
•  ACC
•  DCC-COMPACT
•  DYNALOC
•  DYNAPROC
•  DYNASTEP
•  SYBRIDGE

Support Request Form:

Please fill out the required fields indicated in red.

Company:
Contact name:  Job Title:
Email Address:
Phone number:  ext.
Fax number:
Reply Via: Email   Return Phone Call
Choose a Product:
or enter name here:
Product Version:
JES# & Release:  e.g. "JES2 6.1"
MVS/ESA Release:  e.g. MVS 5.2
VTAM Release: e.g. VTAM 4.3
CICS Release:
ISPF Release:
DB2 Release:
TCP/IP
Vendor and Release:		  e.g. IBM TCP/IP 2.0
Abend Information:
Type of Abend: 
Offset: Module:
Data at PSW: PSW:
Register content:
OMC-FLASH Problem
ZAP's List: 
ABEND in:  Server    Session    Global    Local
OMC-PRINT Problem
Printer make & model:
     TCP/IP   or VTAM Printer:    LU1    LU3  
Describe the problem as briefly and accurately as possible. Please include the exact error message.
Please Explain how to recreate the problem:

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